Joining and Playing a Drop

Overview

A drop is a pickup or tournament play session run on the tournament engine (rounds, courts, live scoring, standings). Clubs also run their own bookable sessions and events, which register a little differently, covered further down.

Finding a drop

Open drops that aren't tied to a club or a hosted tournament licence are listed on the Play page.

Joining a drop

1. 1Open the drop and select join.
2. 2If the drop sets a minimum or maximum skill rating, your account's rating is checked against it; you'll be blocked from joining if you fall outside that range.
3. 3You're added straightaway if there's room.

You'll get a confirmation email with the drop's location and time, and its payment status if the drop has a price attached.

Checking in

At the venue, a host or staff member scans your QR code to check you in; you don't check yourself in. Your personal code lives on the My QR Code page. Keep it private and only show it to event staff.

Following the schedule and live scores

The drop's page shows the current round, which court you're on, and standings as they update.

Withdrawing from a drop

Club-run sessions register differently

If a club runs a bookable session or event with a fixed capacity, registering works differently from a drop:

1. 1If the session is full and the club has enabled a waitlist, you're placed on it in the order you joined instead of being turned away.
2. 2You'll get a confirmation email either way, and it shows your waitlist position if you're waitlisted.
3. 3You can cancel your own registration any time before the club's withdrawal cutoff (if it has one) from My Registrations, which also shows your live waitlist position.
4. 4If you cancel a confirmed spot, the next person on the waitlist is promoted automatically and emailed.